Privacy Policy
Bedrock Digital Co
Bedrock Digital Co is committed to providing quality services to you, and this policy outlines our ongoing obligations to you in respect of how we manage your personal information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your personal information.
A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner at oaic.gov.au.
What is personal information, and why do we collect it?
Personal information is information or an opinion that identifies an individual. Examples of personal information we collect include names, addresses, email addresses, and phone numbers.
This personal information is obtained in many ways, including correspondence, by telephone, by email, via our website, from publicly available sources, from cookies, and from third parties. We don't guarantee website links or the policies of authorised third parties.
We collect your personal information for the primary purpose of providing our services to you, providing information to our clients, and marketing. We may also use your personal information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing or marketing communications at any time by contacting us in writing.
When we collect personal information, we will, where appropriate and possible, explain why we are collecting it and how we plan to use it.
Sensitive information
Sensitive information is defined in the Privacy Act to include information or opinion about things such as an individual's racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, criminal record, or health information.
Sensitive information will be used by us only:
- For the primary purpose for which it was obtained;
- For a secondary purpose that is directly related to the primary purpose; or
- With your consent, or where required or authorised by law.
Third parties
Where reasonable and practicable, we will collect your personal information only from you. However, in some circumstances we may be provided with information by third parties. In such cases, we will take reasonable steps to ensure you are made aware of the information provided to us by that third party.
Cookies and analytics
Our website uses cookies and similar tracking technologies to understand how visitors use our site and to improve our services.
Google Analytics
We use Google Analytics to collect information about how visitors use our website, including pages viewed, time spent on the site, and how you arrived at our website. This information is collected anonymously and is shared with Google. We use this information to understand and improve how our website performs.
You can find out more about how Google collects and processes this data at policies.google.com/privacy. If you would prefer not to be tracked by Google Analytics, you can install the Google Analytics Opt-out Browser Add-on.
Managing cookies
Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, though this may affect how our website functions for you.
Overseas disclosure
Some of the third-party services we use may store or process information on servers located outside Australia. By using our website, you consent to this handling of information as described in this policy.
Disclosure of personal information
Your personal information may be disclosed in a number of circumstances, including:
- To third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
Security of personal information
Your personal information is stored in a manner that reasonably protects it from misuse, loss, and from unauthorised access, modification or disclosure.
When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify it. However, most personal information is stored in client files, which we retain for a minimum of seven years.
Access to your personal information
You may access the personal information we hold about you and request that it be updated or corrected, subject to certain exceptions. If you wish to access your personal information, please contact us in writing.
Bedrock Digital Co will not charge a fee for your access request, but may charge an administrative fee for providing a copy of your personal information. We may require identification from you before releasing the requested information.
Maintaining the quality of your personal information
It is important to us that your personal information is up to date. We will take reasonable steps to make sure your personal information is accurate, complete and current. If you find that the information we hold is not up to date or is inaccurate, please let us know so we can update our records.
Policy updates
This policy may change from time to time and is available on our website.
Privacy policy complaints and enquiries
If you have any queries or complaints about our Privacy Policy, please contact us:
Bedrock Digital Co